• Two-Hour Resiliency Overview Core Course

    Coming Soon! Sign up early and you will be notified when the course is available.

    For Water and WW licenses only.

About the Course

Coming Soon! Sign up early and you will be notified when the course is available.

This is a self paced, online course approved for Water and WW licenses only. Students will receive a certificate and 2 hours CEU credit toward TCEQ license renewals for successfully completing the course.

Prerequisites:

Basic familiarity with water or wastewater utility systems and operations.
Students should have a general understanding of how public water or wastewater systems operate and the role these systems play in protecting public health and maintaining essential services.

Ability to read and understand technical and emergency preparedness material.
Students should be able to read course materials, follow written procedures, and understand basic terminology related to water system operations, emergency response, preparedness, and resiliency.

Current or prior involvement in water, wastewater, utility, or related work or education.
This course is intended for individuals working in, studying, or otherwise involved with public water or wastewater systems, utility operations, emergency preparedness, or related fields.

Goals: 

  1. Provide the student with an introductory understanding of the Incident Command System (ICS) and National Incident Management System (NIMS). The course is intended to familiarize students with the basic ICS structure, FEMA NIMS concepts and principles, and the relationship between ICS and NIMS as they apply to emergency response and coordination.

  2. Explain the State of Texas disaster assistance process and the procedures used to request assistance during an emergency. Students will be introduced to coordination with local and county emergency management personnel, the role and responsibilities of the Texas Division of Emergency Management (TDEM), use of the State of Texas Assistance Request (STAR) process, and available state disaster funding programs.

  3. Increase the student’s understanding of Emergency Preparedness Plan (EPP) requirements for Texas water systems. The course will provide an overview of applicable Texas legislation, including Senate Bill 3 and Senate Bill 361/House Bill 805, and introduce students to TCEQ templates, planning tools, and the EPP waiver request process.

  4. Introduce the purpose, development, and application of mutual aid agreements during water system emergencies. Students will learn the basic elements of developing a mutual aid agreement, FEMA-related mutual aid principles and elements, and how mutual aid partnerships can be used to coordinate personnel, equipment, supplies, and other resources during emergency conditions.

  5. Prepare the student to identify and protect critical water system components during emergencies and hazardous conditions. Students will learn methods for determining which water system components are critical to continued operations and will be introduced to best management practices for protecting critical infrastructure from severe weather, operational disruptions, cybersecurity threats, and other emergency conditions.


Each section will be followed by a quiz.

Computer Requirements:

We recommend the student take this course with a PC or laptop. 

A reliable internet connection is mandatory.

Browser extensions such as adblockers or other blocking software may conflict with the site. If a user is having a problem, it`s best to clear their cache and access the site with the extensions disabled.

A welcome email will be sent after enrollment. (Sometimes they are sent to the Junk folder).

Students may not repeat this course in the same license renewal period, per 30 TAC 30.28(p)(1).

Availability and contact procedures:

For timely support regarding content, technology, and any other issues, please contact Scott DeGrant at 817-517-9026 or email at allstar.scott@gmail.com

Replies will be sent within 24 hours.

Course Curriculum

Get Started Now!

Subject-Matter Expert (SME) and Technical Consultant

Joshua Newcomb is a Utilities Environmental Analyst with more than 18 years of municipal water and wastewater utility experience with the City of Arlington, TX. His background includes environmental compliance, wastewater pretreatment and FOG management, water treatment plant maintenance, regulatory enforcement, and field operations. In his current role, he manages the City’s liquid waste and FOG compliance program, coordinates field technicians, conducts inspections and sampling, tracks violations, and works with businesses and waste haulers to maintain regulatory compliance. He also has extensive hands-on experience maintaining pumps, motors, valves, chemical feed systems, clearwells, treatment basins, water towers, and distribution pumping systems. His licenses and certifications include Backflow Prevention Assembly Tester, Customer Service Inspector, Surface Water Treatment Operator C, and Wastewater Collection Operator II. His combination of regulatory, operational, mechanical, and customer-service experience provides a comprehensive understanding of municipal water and wastewater systems.

TCEQ Licenses: WO0034725, WW0059367, WS0013058, CI0011991, BP0021905.